The Yamaha Generator web staff is on-line M-F 8am - 4pm PST for questions and solutions to problems.
E-mail is answered within one business day. Many providers such as MSN, AOL and EarthLink provide anti-spam for unwanted email. These services usually provide a spam or junk folder within their email client. Always check the spam or junk folder for legitimate email filed inappropriately due to security settings set by the email providers. For additional questions regarding spam or unwanted email issues please contact your email provider for assistance.